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Job Details

Service Specialist

  2025-07-27     Craig HomeCare     all cities,TX  
Description:

Pediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment to taking care of the child. As a leader in home health care, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to work.* Position: Service Specialist* Hours: Full-time* Location: San Antonio, TX* Shift: Monday - Friday, 8:00am- 5:00pm. Some on-call weekends and evenings required.THE POSITION:* Establishes and maintains effective relationships with the patients, families and caregivers as well as all PHS employees.* Schedules and makes deliveries to patients homes in a timely manner.* Confirms delivery and reports potentially unsafe conditions.* Performs data entry functions to log customer visits, conversations and follow-ups.* Assist in Warehouse duties, such as pulling tickets, receiving, and inventory* Manages time efficiently and be competent in estimating drive times.THE BENEFITS:* Competitive pay* Paid time off* Health, Vision & Dental insurance* Short & Long-Term Disability & Life insurance* 401K plan* Professional Development* Education ReimbursementQUALIFICATIONS:To qualify you must have a high school diploma or GED, a valid driver's license, an acceptable driving record, and one to two years of work experience, preferably in a customer service-related role. The qualified candidate will have excellent communication skills and be able to work independently. Warehouse and/or driving experience in the area is a plus.Preferred Qualifications:* DME/Home Health or other related experience is preferred.* Driving experience preferred* Valid drivers licenseTHE COMPANYPediatric Home Service is a pediatric home health agency that has provided high quality DME and nursing services to children that are medically fragile since 1990. Our services allow our clients to remain and thrive in their homes, schools, and communities. The majority of the clients we serve are ages birth through 21 years old and have a variety of technologies that might include a trach, ventilator or g-tube.BENEFITS:* Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance* 401(k) Matching to help secure your future* Tuition Reimbursement to support your educational and professional growth* Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care* A supportive and fulfilling work environment where your contributions directly impact childrens health and well-beingPediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.


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