[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Benefits - As a Customer Support Associate at Empower Rideshare, you will: Ensure timely correspondence with customers via phone and email; Identify customer needs and address their problems with a positive attitude; Escalate issues and trends that require broader attention; Maintain a comprehensive understanding of the Empower platform, including both the driver and rider mobile applications; Prepare and present product/service recommendations that will decrease the volume of customer issues in the future...Hiring Immediately >>