Job Details

This position is responsible for:

Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as typing and filing.

Key Responsibilities:

• Answers the telephone and transfers calls to the appropriate destination; responds to callers questions and provides accurate information.
• Telephones others to communicate messages; records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail.
• Receives, greets and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals; screens sales representative soliciting to The Salvation Army. Notifies proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed-in.
• Notifies proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed-in.

• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language effectively.
• Ability to operate a telephone and/or switchboard.
• Ability to sort documents alphabetically and numerically.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Moderate amount of physical effort required associated with walking, standing, lifting and carrying light to moderately heavy objects (25-50 lbs.) frequently.
• Work is usually performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

• Paid Time Off
• Retirement Savings Plan Avitable
• Supplemental Insurance Available
• Voluntary Life Insurance

• High school diploma or G.E.D.,
• And prior experience working with the public performing customer service or receptionist responsibilities,
• Or any equivalent combination of training and experience which provides the necessary knowledge, skills and abilities.