Job Description
Receptionist
About Us
Carrollton Springs is a state-of-the-art, 50-bed inpatient behavioral health hospital dedicated to the treatment and recovery of individuals who have experienced the debilitating effects ofa severe injury or illness.
Our rehabilitation programs provide ongoing care and specialized treatment to patients throughout their recovery journey. We offer customized, individualized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation, and orthopedic injury.
Carrollton Springs strives to maximize the health, function, and quality of life of those we serve through comprehensive physical medicine and rehabilitation programs.
We are accredited by The Center for Improvement in Healthcare Quality and CARF-accredited for our Comprehensive Integrated Inpatient Rehabilitation Program and Stroke Specialty Program.
Job Summary
The Receptionist is responsible for greeting patients and visitors, managing incoming calls, and supporting administrative tasks to ensure a welcoming and professional front desk environment.
Responsibilities
• Greet and assist patients, visitors, and staff courteously and professionally.
• Answer and route incoming phone calls to appropriate departments.
• Perform front desk duties including sign-in, visitor logs, and ID verification.
• Maintain confidentiality and adhere to HIPAA regulations.
• Assist with general clerical duties such as data entry, filing, and mail distribution.
Qualifications
• High School Diploma or equivalent required.
• Prior receptionist or customer service experience preferred.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Proficient with phone systems and basic office software.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: