Job Details

A company is looking for a Medical Support Assistant (Medical Receptionist).Key ResponsibilitiesCoordinate care between VA and community providers, scheduling appointments and ensuring timely care for VeteransProcess Community Care consults, manage appointment scheduling, and maintain accurate records in the Electronic Waiting List and VA scheduling systemsProvide customer service by interacting courteously with patients and ensuring compliance with privacy and confidentiality standardsRequired QualificationsHigh School Diploma or General Equivalency Diploma (GED)A minimum of one year of specialized experience in a clinical setting with advanced patient care systemsAdvanced knowledge of medical terminology and healthcare processes related to coordination of careExperience with VA scheduling systems, including CPRS and EHRM, is strongly preferredAbility to work independently in a remote environment while meeting productivity standards