Job Details

The main duties of this position are to greet and assist the guests in their selection and purchase of merchandise. Take the opportunity to make a difference, make a connection, and help fund your summertime fun with competitive pay and generous discounts. This opportunity is open at our location inHuntsville, TXWHAT YOU WILL BE DOING* Demonstrate effective guest service skills and resolves guest issues effectively.* Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.* Present jewelry from stock/cases to guest and replace items in correct areas when sale is completed.* Repair, polish or solder jewelry.* Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.* Provide knowledgeable service to guests on product information utilizing in-store tools/training.* Box and wrap sales for gift presentation.* Achieve established individual Key performance metrics.* Assist Store Management in achieving store Key Performance Indicator Metrics.* Assist Store Management in meeting company standards in overall store presentation.* Assist with daily housekeeping and maintenance duties.* Attend all required meetings.* Consistently demonstrates strong written and verbal communication skills, a strong attention to detail and a high degree of organizational skills.* Must be able to multitask in a fast-paced environment.WHAT YOU WILL NEED* Good communication skills.* Good organizational skills and time management.* Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.* Strong problem-solving skills, and the ability to quickly learn new technology.* Possess strong problem diagnosis skills and the ability to work effectively under pressure.* Enthusiastic, willing to learn, and contributes to a positive team spirit.Preferred Qualifications* Previous retail sales or guest service experience.